Who we are
Privacy Policy for 1Roof
Effective Date: 30/05/2026
1. Introduction
Welcome to 1Roof (“1Roof”, “we”, “our”, or “us”).
1Roof is a platform that enables businesses, trainers, organizations, and community administrators to publish training programs, classes, events, and opportunities, while allowing users to discover, participate in, and engage with those offerings.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use the 1Roof mobile application, website, and related services (collectively, the “Platform”).
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Information You Provide
We may collect:
- Full name
- Email address
- Mobile phone number
- Profile photograph
- Date of birth (if provided)
- Organization or business information
- Training class details
- Messages and communications
- User-generated content
- Support requests
Information Collected Automatically
We may collect:
- Device information
- Device identifiers
- IP address
- Browser type
- Operating system
- App activity
- Usage statistics
- Crash reports
- Log information
Location Information
If you grant permission, we may collect location information to:
- Improve local search results
- Recommend nearby opportunities
- Enhance user experience
You may revoke location permissions through your device settings at any time.
3. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Enable communication between users and administrators
- Publish and manage training opportunities
- Improve Platform functionality
- Personalize user experiences
- Send service notifications
- Provide customer support
- Detect fraud and misuse
- Maintain Platform security
- Comply with legal obligations
4. Legal Basis for Processing
Depending on your location, we process personal information based on:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
Where consent is required, you may withdraw it at any time.
5. Sharing of Information
We do not sell personal information.
We may share information with:
Other Users
Information included in profiles, training listings, or public content may be visible to other users.
Service Providers
We may engage trusted third parties for:
- Cloud hosting
- Data storage
- Analytics
- Customer support
- Email and notification delivery
- Payment processing (where applicable)
These providers are required to protect your information appropriately.
Legal Authorities
We may disclose information if required by:
- Applicable laws
- Court orders
- Government authorities
- Law enforcement agencies
or when necessary to protect the rights, safety, and security of users or the Platform.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we will securely delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against:
- Unauthorized access
- Disclosure
- Loss
- Misuse
- Alteration
- Destruction
While we strive to protect your information, no method of electronic storage or transmission is completely secure.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update information
- Request deletion of information
- Restrict processing
- Object to processing
- Withdraw consent
- Request a copy of your data
Requests may be submitted through our support channels.
9. Rights of Indian Users
For users located in India, 1Roof aims to comply with the Digital Personal Data Protection Act, 2023.
Indian users may have the right to:
- Access information regarding processing of personal data
- Request correction of inaccurate personal data
- Request deletion of personal data
- Withdraw consent
- Seek grievance redressal
If you wish to exercise these rights, please contact us using the information provided below.
Grievance Officer
As required under applicable Indian laws, users may contact:
Grievance Officer
Name: Charala Sri Dattu
Email: charalasridattu111@
We will make reasonable efforts to respond within the timelines required by applicable law.
10. Rights of European Users
If you are located within the European Economic Area (EEA), United Kingdom, or Switzerland, you may have rights under the GDPR or similar regulations, including:
- Right of access
- Right to rectification
- Right to erasure
- Right to data portability
- Right to object
- Right to restriction of processing
- Right to withdraw consent
You may also lodge a complaint with your local data protection authority.
11. Children’s Privacy
The Platform is not intended for children under the age permitted by applicable law without parental or guardian consent.
We do not knowingly collect personal information from children in violation of applicable laws.
If we become aware that such information has been collected, we will take appropriate steps to remove it.
12. Cookies and Tracking Technologies
Our website and services may use:
- Cookies
- Analytics technologies
- Similar tracking tools
These technologies help us:
- Improve performance
- Analyze usage patterns
- Enhance user experience
Users can manage cookie preferences through browser settings where applicable.
13. Third-Party Services
The Platform may contain links or integrations with third-party services.
We do not control and are not responsible for the privacy practices of third-party websites, applications, or services.
Users should review the privacy policies of those services independently.
14. International Data Transfers
Your information may be processed or stored in countries other than your country of residence.
Where required by law, we implement appropriate safeguards to protect personal information during international transfers.
15. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time.
Any updates will be posted on the Platform with a revised Effective Date.
Continued use of the Platform following such updates constitutes acceptance of the revised Privacy Policy.
16. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
1Roof Support
Email: support@1roof.app
Website: www.1roof.app
Address: Hyderabad / Warangal